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  2. Orders & Fulfillment

Orders & Fulfillment

Everything you need to manage and fulfill orders in Sello.

Import and export

  • How to export orders and refunds
  • How to update orders with Excel

General

  • How to handle order errors in Sello
  • How to handle “no product found” error
  • How to handle “Incorrect address / postal code” errors
  • How to create test orders
  • How to customize your receipt
  • How to work with order statuses
See all 8 articles

Processing orders

  • Why did my return get declined?
  • How to cancel order item
  • How to register a return
  • How to create a picking list
  • How to create an address label
  • How to view product in inventory from order
See all 12 articles

Editing orders

  • How to put sold item back in stock
  • How to edit order lines
  • How to add internal note to order
  • How to edit order shipping
  • How to add line to order
  • How to edit buyer contact and address information
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