Orders & Fulfillment

Guides pertaining to importing and exporting order information.

• How to export orders and refunds
• How to update orders with Excel

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Guides related to orders in general.

• How to handle order errors in Sello
• How to handle “no product found” error
• How to handle “Incorrect address / postal code” errors
• How to create test orders
• How to customize your receipt
• How to work with order statuses

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• Why did my return get declined?
• How to cancel order item
• How to register a return
• How to create a picking list
• How to create an address label
• How to view product in inventory from order

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• How to put sold item back in stock
• How to edit order lines
• How to add internal note to order
• How to edit order shipping
• How to add line to order
• How to edit buyer contact and address information

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