How to add internal note to order

In this guide, we will show you how to attach an internal note to an order in Sello. This can be a good way of reminding you that you need to process an order differently or to keep track of special requests from buyers.

Here's how:

1. Log into Sello.
2. Go to: “Orders”.
3. Find your order.
4. Click the pen icon to the right.
5. Input desired information.
6. Click: “Save”.

Done!

Good to know:

• The pen icon to the right will be replaced by a yellow speech bubble if the order has a note attached to it.
• The note has a limit of 255 characters.
• The notes are private and the customer can't see what's written here.
• If a customer adds a message to the order in your webshop it will be imported to your note in Sello.