Amazon - Frequently asked questions

Shipping templates is needed to get your products synced via Sello into Amazon. The first step to getting started with Shipping templates is to nagivate to Amazon Seller Central and find the site where shipping templates is created in Amazon Seller Central. Once shipping templates is created in Amazon then Sello will fetch these templates so they become choosable under the Shipping tab in Sello.

Amazon has mandatory attributes that are required. Which attributes are required is based on which category/product type is placed on the product.
Once the category/product type is set, the required attributes appear under details in Sello.

After adding one or more mandatory attributes, Sello's system reads the fields and validates if additional attributes are needed. The details page is thus updated live in Sello and new mandatory attributes can appear while you are filling in attributes.

To make a product complete and ready to be listed on Amazon, all mandatory attributes must have a valid value filled in.

If the product you are trying to put up for sale on Amazon already exists on the marketplace in some form, it might need to be matched to an ASIN (Amazon Standard Identification Number).

You will need to match your product to an ASIN if:

• Your product is already being sold on Amazon
• There is a mismatch between your product and the ASIN

If there is a complete match, or if the product does not already exist on Amazon, you will not have to match it.

Sello will tell you if a product needs to be matched to an ASIN by adding it to the list of problems that need to be addressed in the Sello inventory.

The process of matching a product involves taking note of the differences between your product and the ASIN and then confirming the match. If you are not happy with the changes, you can choose to deactivate the product instead.

By default, all products will be selected, so the only thing you need to do is to look over the differences and then confirm.

Here's how:

1. Log into Sello.
2. Go to: "Inventory".
3. Click the list of problems near the top of the page.
4. Click the "# of your products needs matching on Amazon" -problem.
5. Review the discrepancies.
6. Click: "Save".

Good to know:

• You can also receive an error message in Sello telling you that there is a product that needs matching. The difference will be described in the message.