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  1. Sello
  2. Working with orders in Sello

Working with orders in Sello

Basic introduction to order management in Sello with guides on generating delivery notes, creating shipping labels and other things important to ensure efficient order management.

Import and export

  • How to export orders and refunds
  • How to update orders with Excel

General

  • How to handle order errors in Sello
  • How to handle “Could not find product” order-errors
  • How to handle “Incorrect address / postal code” errors
  • How to create test orders
  • How to customize your receipt
  • How to work with order statuses
See all 9 articles

Processing orders

  • Why did my return get declined?
  • How to cancel order item
  • How to register a return
  • How to create a picking list
  • How to create an address label
  • How to view product in inventory from order
See all 13 articles

Editing orders

  • How to put sold item back in stock
  • How to edit order lines
  • How to add internal note to order
  • How to edit order shipping
  • How to add line to order
  • How to edit buyer contact and address information
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