In this guide, we will look at Wish's delivery policies.
There are several requirements that need to be met when it comes to delivering Wish orders, including, carrier, tracking, delivery time, etc.
Which carrier you may utilize depends on your country of origin and destination country, for example, WishPost is currently the only accepted carrier for orders shipped from mainland China.
For a full list of supported carriers, go here.
Confirmed Delivery Policy
The Wish Confirmed Delivery Policy is a policy that affects orders bound for select countries with an order value calculated by adding the product price with the shipping and then multiplying that by the quantity sold.
The threshold differs from country to country.
If your order is affected by this policy, you are free to use the carriers found here.
Read more: https://merchant.wish.com/confirmed-delivery-policy
A tracking number needs to be included in the order data when fulfilled on Wish, failure to meet this requirement will result in a fine.
Additionally, orders that are fulfilled using fake tracking numbers will be canceled and a fine will be issued.
Also worth mentioning is that all orders must be fulfilled in 5 calendar days.
Failure to meet this criterion means the order is auto-refunded and a fine might be issued, read more here.
Keep in mind that if you are enrolled in the Wish Express program, you'll need to abide by entirely different policies for both delivery and fulfillment.
The policies for Wish Express are generally stricter and involve shorter delivery time among other things.
Read more about Wish Express and its associated requirements here.
Article is closed for comments.