How to create mail templates

In this guide, we will show you how to work with mail templates in Sello.

Using mail templates in Sello means you can create ready-made emails that you can send to customers in orders placed via your own webshop or Tradera - All through the order interface in Sello.

The templates can be filled with variables that will be replaced with their corresponding data when you send the email, meaning you won't have to look up information such as the customer's name or order total before sending the email.

You can also configure the mail template to change the selected order's status or leave feedback  (Tradera only) once the email has been sent.

In your Sello account, you'll find two pre-installed email templates, which you are free to edit. You are also free to create new templates yourself.

Here's how:

1. Log into Sello
2. Go to: Settings -> Orders -> Mail templates
3. Click: Create new
4. Give your template a name
5. Input a subject line (optional)
6. Review settings for:
   1. Change status to
   2. Leave feedback
   3. Attach
7. Input your desired content (see variables below)
8. Click: Create   

Done!

The following variables can be used:

Good to know:

• To delete a template, simply click the trashcan -icon to the right of the template you are hovering over.
• To edit an already existing template, simply click the pen -icon to the right of the template you are hovering over.